FAQ

What is a  Floral Subscription?

Ordering a floral subscription makes it fuss free and more affordable for your space to be regularly filled with beautiful blooms. Simply subscribe and we will deliver your arrangement(s) biweekly or monthly.

How long is the Subscription for?

Once subscribed, our system will automatically charge you for the month. Your delivery will come the following Monday or Friday. You can skip a delivery or cancel your service at anytime by emailing us at hello@willyraphael.com

What does the Subscription include?

The monthly fee is for your flowers, a vase, & delivery.

How long do the flowers last?

Flowers typically last 6-7 days in our climate. However, it varies from bloom to bloom and some may last over a week if well taken care of (with our flower care tips provided).

When is the delivery period?

Delivery will be made every Monday and Friday between 10am to 7pm, depending on your preference chosen at checkout. Email us for any special arrangements for your delivery.

What happens if I am unable to receive the flowers?

In the occasion that the receiver is unavailable, flowers will be placed at the door-step. We will not be responsible in any lost/damage item.

Do you deliver on Public Holidays?

We don’t deliver on Public Holidays. If a Public Holiday falls on a Monday, we will inform you in advance and deliver on the Tuesday of that affected week.


Can’t find the answer your looking for? Email us today!

Hello@willyraphael.com